1. Introduction
At Maclau, we value the privacy and protection of the personal data of our customers, suppliers, partners and visitors to our website. This privacy policy explains how we collect, use, share and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable legislation.
2. Who we are
Maclau is a company specialising in industrial laundry solutions, offering everything from turnkey projects to maintenance services and equipment supply. We are committed to guaranteeing the security of your personal data.
3. Data we collect
We may collect and process the following types of personal data:
- Identification data: Name, address, telephone number, email.
- Transaction data: Information on purchases made and services requested.
- Navigation data: Information about your interaction with our website (cookies, IP address, browser type, etc.).
4. How We Use Your Data
The personal data collected will be used for:
- Processing orders and providing services.
- Sending information and communications related to our products and services.
- Improving the user experience on our website.
- Compliance with legal and regulatory obligations.
5. Data Sharing
Maclau does not share your personal data with third parties, except:
- When required by law or court order.
- When necessary to provide services (e.g. with logistical or technical partners).
- With companies in the Maclau group for administrative and operational purposes.
6. Rights of Data Subjects
According to the GDPR, data subjects have the following rights:
- Right of access: Request a copy of the personal data we hold about you.
- Right to rectification: Correct incorrect or incomplete data.
- Right to erasure: Request the deletion of your personal data.
- Right to restriction of treatment: Restrict the processing of your data in certain circumstances.
- Right to data portability: Receive your data in a structured and transferable format.
- Right to object: Object to the processing of your personal data in certain situations, such as direct marketing.
To exercise any of these rights, please contact us via email: carlos.silva@maclau.pt.
7. Data security
We have implemented appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction or alteration.
8. Cookies
We use cookies on our website to improve your browsing experience. Cookies are small text files stored on your device. You can manage your cookie preferences directly in your browser.
9. Changes to the Privacy Policy
Maclau reserves the right to change this privacy policy at any time. Any changes will be published on this page and, if they are substantial, you may be informed by other means.
10. Contact
If you have any questions or concerns about this privacy policy or the processing of your data, please contact us:
Maclau Rua da Quintão, n.º174, 4755-462, Rio Covo Sata Eugénia, Barcelos; Email: claudio.silva@maclau.pt/carlos.silva@maclau.pt; Telefone: +351 939 147 505
